Privacy Policy
Your privacy matters to us. This policy explains how geonovanta collects, uses, and protects your personal information.
Last updated: March 15, 2025
Information We Collect
At geonovanta, we collect information to provide you with exceptional financial modeling services and improve your experience on our platform. The information we gather falls into several categories, each serving specific purposes for our financial analytics platform.
Personal Information You Provide
When you register for our financial modeling platform or contact us, we collect information you voluntarily provide. This includes your name, email address, company details, and professional background. We also collect information when you participate in our educational programs or request consultations about financial modeling techniques.
- Contact information including name, email address, and phone number
- Professional details such as job title, company name, and industry sector
- Account credentials and security information for platform access
- Payment information processed securely through our payment partners
- Communication preferences and subscription settings
Usage and Technical Data
Our platform automatically collects certain technical information to ensure optimal performance and security. This data helps us understand how analysts interact with our financial modeling tools and identify areas for improvement.
| Data Type | Purpose | Retention Period |
|---|---|---|
| IP addresses and device information | Security monitoring and fraud prevention | 12 months |
| Website usage patterns | Platform optimization and user experience | 24 months |
| Session recordings (anonymized) | Technical support and troubleshooting | 6 months |
| Performance metrics | System reliability and feature development | 18 months |
How We Use Your Information
We use the information we collect to deliver professional financial modeling services, maintain platform security, and provide educational resources that help analysts advance their careers. Every piece of data serves a specific purpose in enhancing your experience with our platform.
Primary Uses of Your Data
Your personal information enables us to provide personalized financial modeling education, maintain secure account access, process payments, and communicate important updates about our services. We also use aggregated, anonymized data to improve our platform's functionality and develop new features that benefit our entire community of financial analysts.
- Delivering personalized financial modeling courses and resources
- Processing payments and maintaining billing records
- Providing technical support and customer assistance
- Sending educational content and platform updates
- Monitoring platform security and preventing unauthorized access
- Analyzing usage patterns to improve our services
- Complying with legal requirements and regulatory obligations
Information Sharing and Disclosure
geonovanta takes a conservative approach to sharing your personal information. We never sell your data to third parties, and we only share information when necessary to provide our services or when required by law. Our partnerships with service providers are governed by strict confidentiality agreements.
Service Providers and Partners
We work with carefully selected service providers who help us deliver our financial modeling platform. These partners include payment processors, email service providers, and cloud hosting services. All partners are contractually bound to protect your information and use it solely for the services they provide to us.
Payment Processing
We share necessary payment information with secure payment processors to handle transactions. Your financial data is encrypted and processed according to PCI DSS standards.
Educational Content Delivery
Some educational materials are delivered through third-party platforms. We share only the minimum information required for content access and progress tracking.
Technical Infrastructure
Our cloud hosting providers process your data to ensure reliable platform performance. All data is encrypted in transit and at rest.
Legal Requirements
We may disclose your information when required by law, court order, or regulatory authority. This includes situations involving fraud prevention, legal investigations, or compliance with financial regulations. We will notify you of such disclosures unless prohibited by law.
Data Security Measures
Protecting your information is fundamental to our operations. We implement multiple layers of security controls, including encryption, access controls, and regular security audits. Our security measures are designed to protect against unauthorized access, data breaches, and other security threats.
Encryption
All data is encrypted using industry-standard AES-256 encryption both in transit and at rest.
Access Controls
Strict access controls ensure only authorized personnel can access your information.
Regular Audits
We conduct regular security assessments and penetration testing to identify vulnerabilities.
Our security team monitors our systems 24/7 for suspicious activity and maintains incident response procedures to address any security events quickly. We also provide security education to our staff and require strong authentication for all system access.
Your Privacy Rights
You have significant control over your personal information and how we use it. Under Australian privacy laws and international standards, you possess several rights regarding your data, and we're committed to helping you exercise these rights effectively.
Access Your Information
Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days.
Correct Inaccuracies
Update or correct any inaccurate personal information. You can make many changes directly through your account dashboard.
Delete Your Data
Request deletion of your personal information, subject to legal requirements for record keeping.
Limit Processing
Restrict how we process your information while maintaining essential services like account security.
Data Portability
Receive your data in a machine-readable format to transfer to another service provider if desired.
Withdraw Consent
Withdraw consent for specific data processing activities, such as marketing communications.
To exercise any of these rights, contact us using the information provided below. We'll respond to your request within the timeframes required by applicable law and may need to verify your identity before processing certain requests.
Data Retention Periods
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and protect our legitimate business interests. Different types of information have different retention periods based on their purpose and legal requirements.
Account Information
Retained while your account is active and for 7 years after closure for financial record-keeping requirements.
Transaction Records
Kept for 7 years from the transaction date to comply with Australian financial regulations and tax requirements.
Marketing Data
Retained until you unsubscribe or withdraw consent, then deleted within 30 days.
Support Communications
Maintained for 3 years to provide consistent support and resolve any ongoing issues.
Usage Analytics
Anonymized usage data is retained for 2 years for platform improvement purposes.
When retention periods expire, we securely delete or anonymize your information. In some cases, we may retain anonymized data for longer periods to improve our services and understand industry trends.
International Data Transfers
While geonovanta operates primarily within Australia, some of our service providers and technical infrastructure may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy.
We only transfer data to countries with adequate privacy protections or implement additional safeguards such as standard contractual clauses, certification schemes, or binding corporate rules. All international transfers comply with Australian Privacy Principles and applicable international privacy laws.
Our primary data processing occurs within Australia and other jurisdictions with strong privacy frameworks. When we use service providers in other locations, we conduct due diligence on their privacy practices and require contractual commitments to protect your information according to our standards.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze how our services are used. You have control over these technologies and can adjust your preferences at any time.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic platform functionality and security | Session or 1 year |
| Preference Cookies | Remember your settings and personalization choices | 1 year |
| Analytics Cookies | Help us understand platform usage and improve services | 2 years |
| Marketing Cookies | Deliver relevant content and measure campaign effectiveness | 1 year |
You can control cookie settings through your browser preferences or our cookie management tool available in your account settings. Blocking certain cookies may affect platform functionality, but essential features will continue to work.
Children's Privacy
geonovanta's financial modeling platform is designed for professional use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children, and our services require users to confirm they meet minimum age requirements.
If we discover that we have inadvertently collected information from someone under 18, we will take immediate steps to delete that information from our systems. Parents or guardians who believe we may have collected information from a minor should contact us immediately.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When we make material changes, we'll notify you through email, platform notifications, or other prominent means before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "last updated" date at the top of this policy indicates when the most recent changes were made. Your continued use of our services after policy changes indicates your acceptance of the updated terms.
For significant changes that affect your rights or how we process your information, we may require your explicit consent before implementing the changes. You'll always have the option to discontinue using our services if you disagree with policy updates.
Contact Information
If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, we're here to help. Our privacy team is committed to addressing your inquiries promptly and thoroughly.
Privacy Officer Contact Details
Address: Located inside The Reef Hotel Casino, 35/42 Wharf St, Cairns City QLD 4870, Australia
Phone: +61756891331
Email: info@geonovanta.com
Privacy Inquiries: privacy@geonovanta.com
When contacting us about privacy matters, please include your full name, account information (if applicable), and a detailed description of your inquiry. We typically respond to privacy requests within 5-10 business days and will keep you informed throughout the process.
You also have the right to lodge a complaint with the Australian Information Commissioner if you believe we have not handled your personal information appropriately. However, we encourage you to contact us first so we can work together to resolve any concerns.